Refund Policy
Our general approach to refunds and exchanges for products and services.
Last updated: July 3, 2026
Our Approach
At The Royal Paws, we want every pet parent in Bathinda to feel confident about their purchase. Because refund and exchange situations can vary by product and circumstance, we handle these requests directly and personally rather than through a fixed online process.
Products
If you have a concern about a product purchased from The Royal Paws, please contact us as soon as possible with details of your purchase. Our team will review the situation and let you know the available options, which may include an exchange or refund depending on the product and its condition.
Grooming Services
For any concerns regarding a grooming visit, please speak with our team directly, either during your visit or by calling 7791901085 afterward, so we can understand and address your concern.
Dog Boarding
For questions regarding a dog boarding booking, including changes to travel dates or concerns during your dog’s stay, please contact us directly so we can assist you as quickly as possible.
How to Request a Refund or Exchange
Call 7791901085 or email theroyalpaws85@gmail.com with details of your purchase or booking. Our team will guide you through the next steps based on your specific situation.
Contact Us
For all refund, exchange, or store policy questions, please contact The Royal Paws at 7791901085 or theroyalpaws85@gmail.com.